Privacy Policy
Effective as of 1st June 2026
Murray Dairy is committed to protecting your privacy and handling your personal information in a safe, respectful, and transparent manner. This policy outlines how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What We Collect
We may collect personal information, including but not limited to:
Name, email address, phone number and postal address
Business or farm name and role
Event attendance and survey responses
Demographic and regional information
Feedback and correspondence
Website activity via cookies and analytics tools
In some cases, we may collect sensitive information (e.g., dietary requirements or accessibility needs for events), but only where necessary and with your consent.
2. How We Collect It
Personal information may be collected through:
Online forms (e.g. event RSVPs, newsletter sign-ups, surveys)
Email or phone correspondence
In-person events, programs or meetings
Website and social media interactions
Third-party services with your permission (e.g. Eventbrite, Mailchimp)
3. Why We Collect It
We collect your information to:
Communicate with farmers, stakeholders, and community members
Deliver programs, services and events
Share updates, research, and industry news
Understand regional needs and improve service delivery
Comply with reporting obligations to funding partners (e.g. Dairy Australia, Gardiner Foundation)
Evaluate the effectiveness and reach of our work
We only collect personal information where it is reasonably necessary for our functions and activities.
4. Disclosure of Information
Murray Dairy does not sell or rent your personal information. We may disclose your information to:
Our key partners and funders (e.g. Dairy Australia, Gardiner Foundation) for project delivery or reporting
Trusted third-party service providers (e.g. email platforms, survey tools, event software)
Government or regulatory bodies where legally required
All third parties are required to adhere to privacy obligations.
5. Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes:
Secure internal systems
Access restrictions
Regular reviews of information management practices
Information is stored securely within Australia unless otherwise disclosed.
6. Access & Correction
You have the right to access your personal information held by Murray Dairy and request correction if it is inaccurate, outdated, or incomplete.
To request access or changes, please contact us at:
(03) 5833 5312
7. Cookies & Website Analytics
Our website uses cookies and third-party tools (e.g. Google Analytics) to understand how visitors interact with our content. This helps us improve usability and relevance. You can control cookies through your browser settings.
8. Email Communications
You can unsubscribe from our newsletters or promotional communications at any time by clicking the ‘unsubscribe’ link in the email or contacting us directly.
9. Changes to This Policy
This policy may be updated from time to time. The latest version will always be available on our website.
10. Contact Us
If you have questions, feedback, or concerns about this policy or how your personal information is handled, please contact:
Murray Dairy
255 Ferguson Rd
Tatura VIC 3616
We’re committed to being transparent and respectful in how we manage your information, in line with our values of integrity and responsiveness.